Excuses #1 - "Unprecedented demand"

First in a series of grumpy old man complaints, inspired in part by Signals Vs Noise : Bad Faucet Design

This particular message has appeared every time I've ordered a new system in the last 2 years. You'd think I learn

Culprit:

Webfusion Hosting

They say:

".. due to unprecedented demand for WebFusion VPS we are currently experiencing extended set-up times for these systems."

What they meant to say:

"We have more sales staff than technical staff and as a result can't keep up with demand.

We'll continue to sell our products, without alerting the customer to potential delays before they make a purchase.

It's very doubtful we will redirect the money we make into more technical staff, as sales are what drives the company, not customer service."

Comments

[affordable website design]

Do you use webfusion VPS personally?
I've read a lot of bad reviews but I have about most hosting providers.

I use fasthosts at the minute but need a more flexible approach to hosting for some samller sites that don't require dedicated.